Real-life example: Customer Development with Design Thinking & Lean Methods
As I finished my study in design thinking and service management, I applied some learned methods to our p2p-Carsharing-Startup autonetzer.de. I want to share my experiences and some principles including metrics applied to autonetzer.de and how we transformed business running more lean. I fokus on customers as I'm also in charge of marketing and customer service.
14
votes
Daniel Bartel
shared this idea
-
Heico
commented
Hey Daniel,
the metric part of it is to special interest to me. Looking forward to monday.
Heico