Personas as a tool for customer development at any stage
No matter at what stage you are customer development is something you must be doing and you cannot do that if you don't have a clear persona in mind and the job they are trying to accomplish.
We could have a session on how to devise a Persona sketch and use some of the techniques and cavases to discuss pain/gains and how Persona development can vastly help even with developing a single new feature in an established product
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Spike Morelli
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