Best practices for customer interviews
Sharing and discussing best approaching for customer interviews.
There is a known set of bad things to do like asking leading questions that could be useful to share and keep in mind along with another set of examples of good questions.
Furthermore there are also some good tips on how to conduct interviews (note taking, limit talking, splitting between problem and solution interviews) that could be useful to explore.
Spike Morelli
shared this idea
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Sean Murphy
commented
This is a great topic might be more worth than one session. We might try some role play sessions where entrepreneurs could practice the first 3-5 minutes of an interview. It would be interesting to present MVP on one piece of paper and outline key hypotheses as a way for interview preparation. Might also split by B2B vs. consumer